Privacy

Data controller: Consorzio Impianti a Fune Civetta, Via Col di Lana 13/d, 32022 Alleghe (BL), Italy, VAT 00807460258, info@civettadolomiti.it.

This notice covers the civettadolomiti.it website and the newsletter. Ski passes are bought on the Dolomiti Superski shop, which processes data as an independent controller under its own notice.

What data we process and why

• Running and securing the site. Data: IP address, date and time, requested page, browser (server logs). Legal basis: Legitimate interest in security (Art. 6(1)(f) GDPR). Retention: 90 days.
• Counting clicks on shop, webcams, map and prices. Data: Page, language and type of click, no cookies and no identifiers. Legal basis: Legitimate interest in improving the service (Art. 6(1)(f)). Retention: 90 days, in the server logs.
• Visit statistics (Matomo). Data: Pages viewed with shortened IP address, no cookies. Legal basis: Consent (Art. 6(1)(a)), given on the banner and revocable. Retention: 13 months.
• Newsletter and snow report. Data: E-mail, language, preferences, date and text of consent. Legal basis: Consent (Art. 6(1)(a)) with double confirmation. Retention: Until you unsubscribe; unconfirmed requests deleted after 7 days, cancelled subscriptions after 30 days.
• Record of cookie choices. Data: Random code, choice, date, notice version. Legal basis: Duty to demonstrate consent (Art. 7(1)). Retention: 24 months.
• Information requests. Data: The data you send us by e-mail or phone. Legal basis: Answering your request (Art. 6(1)(b)). Retention: As long as needed to answer, at most 24 months.

Data are not sold or used for profiling or advertising. Encrypted backups keep the site data for up to 12 months, then they are overwritten.

Who processes data on our behalf

The following providers are appointed as processors (Art. 28 GDPR) and process data only for the stated service:

• Aruba S.p.A. (Italy): servers for the site and the content management system.
• Cloudflare, Inc.: delivery network and protection against attacks; it may process IP addresses outside the European Union, under the EU-US Data Privacy Framework and standard contractual clauses.
• Backblaze, Inc.: encrypted backups, stored in its European Union data centre (eu-central region).
• E-mail service provider: sending confirmation e-mails, the newsletter and the snow report.

Matomo statistics stay on the Consortium's server and are not shared with third parties.

Content from other sites

Panoramic webcams and videos (Panomax, YouTube) load only when you open them: from then on the provider receives your IP address and may use cookies under its own notice. Details are in the cookie policy.

Your rights

You can request access, rectification, erasure, restriction and portability, and object to processing based on legitimate interest; you can withdraw consent at any time, without affecting processing already carried out. For the newsletter, use the link at the bottom of every e-mail; for cookies, the Cookie preferences button. For anything else write to info@civettadolomiti.it: we answer within 30 days.

If you believe the processing breaches the Regulation you can lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali, or with the authority of your country.

Version of 30 October 2026.